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Employment Opportunities

Manager of Residential Services


Salary Range: $50,000–$55,000

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The Elizabeth Buffum Chace Center (EBCC) is seeking a compassionate, organized, and mission-driven Manager of Residential Services to coordinate the agency’s residential housing continuum for survivors of domestic violence, sexual assault, and interpersonal violence. This mid-level role oversees the daily operation of EBCC’s safe shelter, second-step shelter, transitional housing, and permanent supportive housing (PSH) programs, ensuring trauma-informed, survivor-centered services.

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Position Summary

The Manager of Residential Services coordinates residential program operations, provides direct survivor support and case management, and ensures the safety, quality, and compliance of all residential services. This role integrates housing coordination, facility oversight, documentation, and community collaboration in alignment with EBCC’s strategic plan and funding requirements.

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Key Responsibilities

  • Coordinate all residential programs, including shelter and housing placements and transitions.

  • Oversee intakes for all residential and housing services.

  • Carry a caseload and provide case management, advocacy, safety planning, and supportive services.

  • Support survivors and their children with emotional support, education, and adjustment to shelter or housing.

  • Monitor client compliance with program guidelines and complete all required documentation and incident reports.

  • Ensure residential units are safe, clean, and prepared for incoming clients.

  • Coordinate with vendors to address maintenance, repairs, and property issues.

  • Respond to crisis line calls and residential emergencies in a professional and timely manner.

  • Complete required reports to funders and maintain accurate data in agency reporting systems.

  • Represent EBCC at statewide residential, housing, and community meetings.

  • Maintain collaborative relationships with housing providers, courts, medical, DCYF professionals, schools, law enforcement, and social service partners.

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Qualifications

  • Bachelor’s degree in social work, human services, or a related field required, master’s preferred.

  • Minimum of 2–3 years of experience in residential services, housing programs, or program management.

  • Strong knowledge of domestic violence, sexual assault, and trauma-informed care.

  • Experience providing case management services preferred.

  • Familiarity with housing programs, residential operations, and funder reporting.

  • Strong organizational, communication, and crisis response skills.

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Please email Resume and Cover Letter to Gina Scordino at Ginas@ebchouse.org.

Law Enforcement Victims Advocate

Elizabeth Buffum Chace Center

North Providence Police Department

Johnston Police Department

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General Summary: Under the direct supervision of the deputy director, and the assigned program liaison for Warwick and West Warwick Police Department. The LEA will provide enhanced services for victims of domestic violence, sexual assault, sex trafficking and stalking. The LEA will receive additional supervision and guidance from the lead LEA at the Elizabeth Buffum Chace Center.

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  • ​Work with the victim to identify needs for short-term safety planning and for longer-term changes related to living free of abuse.

  • Work with the victim to identify and address concerns about the criminal justice process. Provide necessary information and referrals.

  • Assist the victim in identifying and coordinating services from appropriate agencies, making referrals, and advocating with those agencies on behalf of the victim.

  • Provide information and assistance to police to enhance case response.

  • Provide victims with accompaniment to meetings and/or criminal justice proceedings as needed on a case-by-case basis.

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Outreach and Awareness

  • Participate in police department outreach in the community to increase awareness of domestic violence and sexual assault.

  • Participate in police department work with community-based service providers to develop strong, comprehensive support networks for victims, including training and meetings

  • Assist in the training of police officers of the participating departments to increase their understanding of the role of the LEA, to promote good working relationships between police, the LEA and service providers, and to keep law enforcement current on issues related to victimization.

  • At the request of the participating police departments assist in other professional trainings and community awareness events related to domestic violence and sexual assault.

  • Participate in meetings of the VAWA Curriculum Committee as available.

  • Participate in LEA in-service and peer support meetings as scheduled.

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Administrative Tasks

  • Keep appropriate records (written and electronic) to track case contacts, victim demographics, and other required data

  • Provide reports as required by the Supervising officer.

  • Attend organizational meetings of project partner agencies

 

The ideal candidate for this position has experience working with victims of interpersonal violence and providing direct services and support to underserved population.

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Bachelor’s degree in relevant field or equivalent education/work experience

Hours: 35 hours/week. Schedule to be determined.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

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Please email Resume and Cover Letter to Gina Scordino at Ginas@ebchouse.org.

Sexual Assault Crisis Counselor

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The Sexual assault crisis counselor will be responsible for providing individual counseling and support to victims of sexual assault.

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Responsibilities will include conducting initial contact with potential clients, providing available services and scheduling and managing appointments. Services will include individual counseling and support group. Will also work with community partners to bring awareness of services to the community and to identify victims and their need and readiness for counseling.

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The ideal candidate for this position has an understanding of the dynamics of sexual assault, interpersonal violence and related issues. Preferably, the candidate will have extensive background in working with victims of sexual assault, domestic violence and their families. The candidate will have knowledge and experience in trauma-informed care and the ability to work with adults and teens from a variety of backgrounds.

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Hours: 35 hours per week. Schedule to be determined.

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Qualifications:

  • Preferred Master’s degree in counseling or bachelor’s degree with equivalent experience.

  • A minimum of two years’ experience working with victims of Sexual assault and interpersonal violence including diverse people and groups.

  • Knowledge of and sensitivity to victims of sexual assault and interpersonal violence issues and an expressed commitment to the empowerment of victims and survivors of sexual assault and interpersonal violence.

  • 3 to 5 years work experience in related field

 

TO APPLY:

Send resume and cover letter via email to:

Gina Scordino, Director of Advocacy Services at GinaS@ebchouse.org

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OUR MISSION

Our mission is to end the perpetration and societal tolerance of interpersonal violence, including all forms of domestic and sexual abuse, and until that is achieved, to provide comprehensive services to victims and education in the community.

CONTACT

Hotline: (401) 738-1700

Business: (401) 738-9700

Fax: (401) 738-1713

24-hour Statewide Helpline:
1(800)-494-8100

PO Box 9476 Warwick, RI 02889

Email: info@ebccenter.org

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